Shipping Policy

capillyx

capillyx provides delivery services to customers inside morocco. Please read the following shipping policy carefully to understand how orders are processed and delivered.

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1) Service Area

We currently deliver orders within MOROCCO only.

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2) Order Processing

Once an order is placed on our website, it is reviewed by our support team.

Orders are confirmed via phone call before shipping to ensure accuracy and customer availability.

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3) Payment Method

All orders are shipped using Cash on Delivery (COD).

Payment is collected by the delivery agent upon successful delivery.

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4) Shipping Time

After order confirmation, delivery typically takes between 2 to 5 business days, depending on the location and logistics.

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5) Shipping Partners

We work with trusted shipping companies to ensure reliable and timely delivery.

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6) Failed or Unreachable Orders

If we are unable to reach the customer for confirmation, the order may be delayed or canceled.

capillyx reserves the right to cancel unconfirmed orders.

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7) Order Tracking

Tracking information may be provided once the order is shipped, depending on the courier.

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8) Customer Support

For any questions regarding shipping, contact us:

Email: capillyx@gmail.com

Phone / WhatsApp: +212703783863
Alternative Number: +212703783863